The ISS 24/7 Blog

Providing Insight for the World’s Greatest Properties

How to Take Your Incident Management to the Next Level (With Wi-Fi)

March 31, 2016

Technology moves quickly.

You can be confident that it’s not going to slow down but will move faster.

From advanced software to run your operation to applications for enhancing the guest experience, properties are making strides.

Cutting-edge technology is not a “nice to have,” it is a “must have.”

Simply, guests have choices. They can spend their money to attend an event at your property or pay less to enjoy the experience from the comfort of their home.

So when they choose to spend time at your facility, you must have proactive operations in place to protect your property and guests. You must validate their choice by giving them a positive experience.

The bar of what makes a positive guest experience is also constantly being raised.

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