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How to Choose Task Management Software for Your Property

May 16, 2017

Do you have a lot of tasks to manage?

We’re talking about the day-to-day and event-related stuff.

You know, opening parking lot gates, turning on the escalators, reversing the escalators, closing the parking lot gates.

Are you and your employees consumed by these important operational tasks, but unable to manage them efficiently?

Do you find yourself making a comprehensive list of to-do items time and time again? Do you fret that things are not being done? Do you often get sidetracked by a high priority issue – or worse lose your to-do list altogether?

Yes, you might be extremely disciplined. You might even be able to accomplish all of your tasks from a paper checklist.

But, what about the rest of your team?

How do you assign, track, and ensure they’ve completed all of the work they’re responsible for completing?

It’s a challenge you’re probably overwhelmed by.

Living in constant fear of your tasks getting missed or even intentionally skipped by employees is not healthy.

But, how can you overcome this operational weakness?

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How Task Management Software Can Maximize Event Performance

March 28, 2017

Running your property’s daily operation is a breeze.

You’ve got everything down to a science.

Open parking gates, close parking gates, turn on escalators, complete this, and get that done. It’s business as usual, and you believe you're a genius at it.

But, what happens when you host an event?

Tasks change and the number of tasks increases. It’s not ‘business as usual’ anymore, right?

You have tasks to coordinate based on your event requirements, from consolidating alcohol kiosks to reversing escalators, to the unexpected things that need to get done.

Event day requires a lot of your team’s attention.

How do you manage task requirements for your events?

It’s a great responsibility.

But, you can handle the “task” like the proactive operation you are.

You already know you need to stop writing things down or trying to remember what needs to get done. That’s how important tasks get missed.

But, you’re not sure how you’ll manage event day tasks that come in droves? They’re not issues, incidents, or guest requests.

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How to Efficiently Manage Important Operational Tasks

December 13, 2016

It’s event day.

You’re in the midst of a hundred things going on right now.

“We’re out of toilet paper in restroom 106-A,” comes over the radio.

Then, you hear another call. “We need a wheelchair for a lady in Section 256 row 6 seat 12.”

It’s one after another.

You’re doing great too.

Your team is using the incident management and request tracking software seamlessly. They’re a big part of the unified solution you use.

But, now it’s late into the event, and you forgot to reverse the escalators.

“Oh no, the escalators,” you shout as you hustle to tackle this series of tasks.

Why do these tasks always slip through the cracks?

It’s because you’re still writing them down, and relying on your working memory – to remember them!

You’ve got to stop, right? And, you can.

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This Solution Would've Prevented Old Trafford's Bomb Fiasco

May 19, 2016

After making a four-hour trek from Bournemouth to Manchester, you would normally be tired.

Not today.

Your adrenaline is pumping as you approach Old Trafford for the Premier League matchup of Bournemouth and Manchester United.

You are a longtime football [soccer] fan, so Sunday’s don’t get any better than this.

“Grab your jersey and don’t forget the tickets,” you exclaim to your friend, Tim. He grunts. He realizes that he almost forget them, and then takes the two steps back to the car.

Tim is an old friend, and a Manchester United fan, but because he lost a friendly bet between the two of you, he is rooting for Bournemouth today. It makes today’s match that much more exciting for you, especially with a Bournemouth win.

“Here’s your ticket,” Tim says as you make your way to the entryway of the 75,000-seat stadium. Following a three minute wait, you are in the stadium! Excited, you and Tim head to the concessions to grab a beverage.

The stadium is filling up quickly.

You make it back to your seats and begin chanting with the rest of the crowd. You feel the excitement running through your body. The look on Tim’s face is priceless. He is smiling ear to ear even while wearing an opposing team’s jersey.

Today’s trip to the game was not cheap. So far, it has been worth every penny.

However, the excitement dispels quickly.

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4 Benefits of Task Management Software for Proactive Operations

April 26, 2016

It is a Saturday. You are getting ready for your early afternoon game.

It is business as usual, except today you are psyched because it is your youngest child’s 6th birthday. You have been working on their party for weeks.

Your plan is to hit the ground running, get your tasks done, execute, and to be home before the first guest arrives at 4 p.m.

You made yourself a nice handwritten list of what your team needs to accomplish. You spent the time making sure that everything is written down so that you could avoid forgetting something and being late for the birthday party.

That sounds like a great Saturday to us.

You get all your stuff done, and your six-year-old will be excited that you are home in time for his party.

As you are walking back to your office following a quick meeting with your security team, the unthinkable happens.

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