You’ve got to manage a plethora of data.
From your issues to incidents, to your work orders and guest service requests – your team is communicating a lot of information.
It can be overwhelming, especially if you’re using multiple tools to manage each aspect.
But, that’s not all.
You’re probably using your incident management system (IMS) to manage everything coming into your command center.
Issues, incidents, guest requests, and important operational task are all managed from your IMS.
Does this sound familiar?
We cannot stress enough how dangerous this is to the efficiency of your operation.
It’s a matter of time before low-priority items go under the radar and nothing gets done. You have to change this today.
But, how do you start?