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Why Your Property Needs a Common Language

February 28, 2017

It’s Monday 6:30 AM.

You’re finishing up the final report on last night’s event.

But, there’s still a few items to check off.

You need to review reports from last night.

You’ve got to check everything on your spreadsheet, record the information on your Monday morning report, and prepare for the meeting.

“Almost there,” you utter to yourself.

“Only one protein spill,” you continue. “OK, that's pretty good,” you think to yourself.

“One fight,” you read aloud.

“Two fixed chairs?” you ask.

You’re confused, so you pick up the pace and scan through the reports.

But, you quickly realize there’s something wrong here.

You stop and stare at the spreadsheet.

“What’s this,” you scream across your office. Something’s wrong here.

Do you know what it is?

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The #1 Reason Why You Need Standardized Incident Management

August 16, 2016

“I’ll be right behind you guys,” you shout to your operations team as they make their way out of the Administration office.

It’s 1 AM, and you’re finishing up the final report on tonight’s event. There’s only one last item on your to-do list.

You’ll review the incident reports from tonight, tally everything on your spreadsheet, record the information on your Monday morning report, and be on your way home.

You take the final swig of your water and begin reviewing the numbers from tonight.

“Here we go,” you whisper to yourself. “Only one record of vomit,” you continue. “That's pretty good,” you think to yourself.

“One fight,” you read aloud.

You continue reviewing the reports.

But, after three more minutes of review, you stop in your tracks.

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