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5 Must-Know Traits of the Best Guard Tour Systems

May 23, 2017

Your security team is busy.

Their to-do list is endless.

They’re always busy picking up the pieces of the last issue or incident. They’re always falling behind.

You can’t figure out the issue, and it’s really frustrating for you.

They finally stopped using the legacy time-stamping guard tour system you’ve had deployed for the past decade.

You’re confident in their training.

You even moved them over to an “advanced” system that uses a mobile app.

But, it seems like your team isn’t any happier and are still struggling to stay ahead.

Maybe your problem could be the new solution.

Many solution providers claim they’ve got the latest and greatest guard tour system.

But, how many of them have spent years working with security teams? How many of them understand what your team needs?

Ask your team how seamless and robust the system is. Just because it’s the latest solution – that doesn’t make it the best.

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The Guard Tour System Proactive Operations Use

November 22, 2016

“Here’s our problem,” you shout.

“We’re always picking up the pieces,” you tell Chris, your director of public safety. “We’re never ahead of the game,” you continue.

“It’s because we’re running an outdated system that runs from software on the first computer I used in my first year here,” he responds.

“The wands don’t even work that well either. They’re always crashing on our guards,” he explains.

“We’re always running in ‘reactive mode,'” he snarls.

You look at him with intense interest. “What do you mean?” you ask.

“Poor documentation, time-stamping technology, no accountability, high turnover of staff, and the inability to capture critical information on the fly,” he explains.

Now, you’re frustrated with yourself because he’s approached you about upgrading your guard tour system in the past.

But, you didn’t listen.

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5 Traits of a Proactive Guard Tour System

September 13, 2016

You walk over to your security supervisor.

“This is the problem we’re having,” you remark. Joe gives you a blank stare while he waits for you to continue.

“We’re always picking up the pieces when something happens,” you continue. “You know, it feels like we’re always behind the eight ball,” you tell Joe.

“We’ve been working with an antiquated system,” he responds. “It’s a combination of pen, paper, and hoping that we’re in the right place at the right time,” he continues.

“It’s a reactive security operation that we’re running here,” he tells you.

“Poor documentation, legacy time-stamping technology, limited if no accountability, and high turnover,” he elaborates.

“That’s what I’m working with every day,” Joe asserts with pursed lips.

You know Joe is frustrated because he’s approached you about upgrading your guard tour system in the past.

Only now have you’ve realized the struggles of operating with an outdated solution and disjointed process.

That’s the problem. You’re reacting to the inefficient process.

But, Joe’s ready to employ a proactive system.

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4 Crucial Scenarios Demanding Innovative Security Services [Infographic]

August 30, 2016

“Help!”

The shouting you hear is coming from your head. You’re overwhelmed with the responsibility of managing multiple properties.

Not only are you in charge of overseeing many properties, but also many different types of properties, ranging from office buildings to construction sites.

Your security teams must be alert and ready for any scenario to occur. The potential issues and incidents can range from disgruntled employees to severe crimes like assault.

“This is becoming too much to manage,” you tell your regional security director, Dan. Dan leads the Midwest and has been with your organization for 17 years.

You look at him as your go-to guy. He knows what he’s doing, and he also knows the security landscape always changes.

“I see the need for drastic improvements in our technology,” Dan says. “Now is a good time to look into incident management, guard tour, and inspection software for our properties,” he continues. “Most important, solutions that we can manage from wherever we are,” he adds.

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5 Must-Know Reasons Why Your Guard Tour System Is Not Working

June 14, 2016

“All my rounds are done. Do you mind if I leave now?”

Alex, one of your senior security officers, wants to get on the road for a weekend trip.

“Sure, where is your tour log,” you ask.

He unfolds the sheet he printed from your guard tour system. It is a wand system that uses timestamps to track inspection times for each location.

“Thanks, I’ll review this in a few minutes and call you with any questions,” you tell Alex as he rushes out of your office. Alex just nods.

“Have a safe trip,” you continue. He’s already gone; headed to his family’s cabin on the lake to do some fishing. His mind has been on trout his entire shift.

After finishing your afternoon paperwork, you start to review Alex’s inspection log for this current week. You purse your lips and stare at the printed piece of paper for a moment.

You compare the log he gave you to your version of Alex’s schedule. It does not match.

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