The ISS 24/7 Blog

Providing Insight for the World’s Greatest Properties

How to Choose Incident Management Software for Physical Security Operations

September 21, 2017

We owe you an apology.

We made a sizable mistake.

In our article on choosing a guard tour system for your facility, we stated that “your security team is tasked with conducting guard tours covering 100,000+ square feet, multiple entryways, and more restricted areas than Area 51.”

In fact, we were wrong.

Well, sort of.

We missed a zero!

Yes, it’s true, 100,000+ does cover quite a bit of space.

However, 1,000,000+ square feet of property susceptible to incident overload is more like it!

We’re talking a whole lot of responsibility.

We feel for you, which is why we believe this article on finding the right incident management software for your physical security operation will change your life.

Don’t stop here.

Read more →

The 7 Ways Preventive Maintenance Software Reduces Downtime

September 19, 2017

Preventive maintenance software helps managers reduce operational and equipment downtime.

Since your maintenance department is the foundation for your property, viewing it as a cost center is no longer an option.

Lackluster employees, incomplete procedures, and overall low efficiency can lead to more time spent working on the equipment than it actually working.

What’s the effect of this?

The scariest result of all is lost dollars – lots of them!

We’ve realized downtime is a disastrous consequence for managers.

Introducing preventative maintenance software to your maintenance team allows for your well-thought-out plans to be put into action.

Read more →

3 Things Stopping Your Advancement to Operation X

September 14, 2017

"Early leaks of new designs had stirred anticipation for Apple's new smartphone — and on Tuesday Apple delivered on all the predictions with a $699 iPhone 8 and a $999 special-edition iPhone X (as in '10')," writes Alina Selyukh in their recent NPR article entitled "Apple Unveils Three New iPhones, But The Watch Sends Shares Up."

Selyukh continues that "The 10th-anniversary iPhone is the biggest redesign in years, with an all-screen front that eliminates the home button and can use facial recognition to unlock the display."

That's not all either.

According to the NPR article, "CEO Tim Cook says that the Apple Watch has now become 'the No. 1' watch in the world — beating even traditional watchmakers like Rolex."

iPhone X.

No. 1 watch in the world.

Apple doesn't rest on its laurels, does it? Then, why should you?

Question: Do you believe your operation has made its latest iteration to "Operation X?"

If not, what's inhibiting you? We think we know.

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Incident Management Mobile Apps Help Clear Communication Channels

September 12, 2017

Your experience in Proactive Operations got you this job.

You landed a Director position at your new property.

You’re charged with employing Proactive Operations here.

But, you’re not sure what to expect.

Fifty minutes before today’s event starts, calls start coming in through your incident management system and radio.

You notice something unusual.

At first, you wait for a little to diagnose the issue.

But then more calls come in.

This property has many more incidents than your former property, but they use the same resources.

They only use radios.

It’s time to change your approach.

Read more →

Convention Centers Skyrocket Efficiency With Location Inspection Software

September 07, 2017

Do you oversee operations at a convention center?

If you’re charged with any role at one, you know that processes, people, and information are vital to your efficiency.

Your role doesn’t matter either.

You’re still tasked with making sure your property is running smoothly and looking good.

Location inspection software can quickly enhance your operation to help you achieve both.

We’re going to show you how this software solution augments your property’s efficiency.

  • Improve execution and accountability of staff and the control of information between all of your departments.

As a leader of your convention center, the safety, experience, and lasting impression you create for your guests, always rests on your shoulders.

Do you agree?

These solutions help. And, we’re going to show you how.

It’s time to increase efficiency at your property using location inspection software.

Are you ready?

Read more →

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